This week, my wife ordered me a special gift . Its the 20th anniversary edition of Bush’s Sixteen Stone, remastered on vinyl. This album is significant for me and not only helped me become a professional videographer, but also taught me some lessons in customer service. Bare with me as I explain how a grunge album from the 90’s played such a vital role in my life.
When this album came out, I was doing very low quality videos for fun and a local video producer saw my work and said I had a natural gift for creating videos. He suggested that I rent some professional gear and make something to show what I was capable of. That little bit of encouragement set a fire inside me and was the first step of a journey that lead me to where I am today.
Taking his advice, I decided to make a short video based around the song Glycerine by Bush. I went to a audio video rental place to get what I needed. When I walked into the rental place I felt unwelcome. I tried my best to explain what I wanted to rent and the staff actually laughed at me and made me feel like an idiot. I didn’t know the ‘technical’ but I knew what I wanted. Eventually, they understood but I felt so small and insignificant that it still upsets me to this day when I think about it. It’s funny, at the time it was only a couple hundred dollars and I was ‘nobody’ to them and I really had no idea I would be where I am at today, but they lost my business for life. Over the past two decades, I spent well over $50,000 on cameras and rented a lot of gear and not a single dime went to them all because of one moment of disrespect.
Looking back, I realize what an important role that moment played for me as a business person. I understand what I do. I understand the gear I need for specific tasks, the cost and time associated with projects. I understand my business. I also understand that most of my clients don’t understand and they are asking for help and guidance. I see a lot of people in the industry take advantage of situations and oversell and overcharge, It frustrates me when I see how much gets spent needlessly. I understand we all need to make a buck but at what cost? For myself, my name is everything and it’s why I called my business David Mathew Bonner Video Productions. From day one, I simply wanted make really good videos for a fair price and I have done so one day at a time for almost 20 years. I truly believe I am here to not just offer a service, but to be of service.
Anyways. all these feelings and memories came back because of the album my wife ordered. I am super excited and anxiously waiting for it to arrive so I can crank it loud and make the walls shake 🙂 . If your a fan of Bush, check out this amazing performance of Glycerine, and if your in the market for a video, drop me a line anytime